Banglalink has been deployed “Queue Pro” (Queue Management System) solution for managing their automated queue system as part of their Customer service quality improvement. Business Automation Ltd. has implemented the solution at tigers’ den, banglalink corporate headquarters customer care centre, gulshan, Dhaka and Jamuna Future Park Customer Care Centre, Kuril, Pragati Avenue, Dhaka.
Banglalink digital communications limited is fully owned by telecom ventures ltd. (previously orascom telecom ventures limited) of malta, which is a fully owned subsidiary of global telecom holding s.a.e. (formerly known as orascom telecom holding s.a.e.). following business combination in April 2011 between vimpelcom ltd and wind telecom s.p.a, vimpelcom owns 51.92% shares of global telecom holding s.a.e. vimpelcom is one of the world’s largest integrated telecommunications services operators providing voice and data services through a range of traditional and broadband mobile and fixed technologies in russia, italy, ukraine, kazakhstan, uzbekistan, tajikistan, armenia, georgia, kyrgyzstan, laos, algeria, pakistan, burundi, zimbabwe, central african republic, canada and bangladesh. vimpelcom is headquartered in amsterdam, the netherlands and listed as an ads on the new york stock exchange under the symbol “vip”. since banglalink’s launch in february 2005, its impact was felt immediately: overnight mobile telephony became an affordable option for customers across a wide range of market segments.Read More
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